Shipping Policy
All orders are shipped within 24 to 48 hours of you placing the order using DHL eCommerce, USPS or ePacket depending on your location and fastest available service. Typical delivery time frame is between 14 to 21 business days however, you may receive your items much earlier. All orders are shipped with tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.
Refunds/Returns
Retail and consumable products are also non-refundable.
Equipment
Send us an email at empirebeautyandwellness81@gmail.com if there's a problem with your equipment.
Shipping
Please allow up 7-10 business days to process and ship an order. Once an order is processed and shipped, it can take 3-7 business days to be delivered depending on your relation to Florida.
You can find your tracking number by checking your emails for order notifications from the website, or by logging into your account and viewing your order for the latest tracking information.
At this time we do not offer expedited shipping. If you need your order by a certain date, we ask that you place your order 14 business days before that time.
If you find your order has not been delivered in this time window, please email us at empirebeautyandwellness81@gmail.com with your order number so we could further assist you.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at empirebeautyandwellness81@gmail.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We do not offer product exchanges.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Customize your Treatment Plan
At Empire Beauty and Wellness Body Spa ,We understand that one size does not fit all. Therefore, We appreciate the opportunity to help us customize the right treatment plan to meet your needs…
What to expect:
A full Comprehensive Assessment that includes Client’s Body Measurement, Medical History,Exercise Programs. Weight Loss Treatment etc.
The $35 fee will go towards a service if treatment sessions are book with in 48 hours of consultation.
Bye Bye Belly Therapy
PLEASE BRING WAIST TRAINER!!!!!! If you don’t have one,we have some for sale.
This treatment alters the appearance of localized fat, inches, cellulite, stretch marks and flaccidity on the abdominal area. It take approximately 10 to 45 minutes to apply and you leave it on for 8- 12 hours before removing. Please drink atleast 32ounce of water, no heavy meal 2hours before procedure
once you remove you can’t bathe for about 2-4hours
Body Sculpting Packages
Our body sculpting packages include 4 treatments sessions per body part and is recommended for clients who wants to treat loose skin or cellulite on one part of the body or more.. Can be done on Stomach, Arms,Back,Face and Thighs.. Results are noticeable by 3rd session and up…May need 6 or more treatments to maximize results.. Our Butt Lift service include 1 booty plump session.It’s a 30 minutes long treatment. We use only the Cupping method to lift and plump the glutes. Recommend for clients who just wanting a quick temporary volume. Additional treatments can be done every other day. Our Brazilian Butt Lift is a non invasive treatment. A unique technique is use to break down your body’s fat cells to provide a larger, fuller, rounder, and higher-sitting buttocks. While implants can cause an unnatural feeling and movement in the butt, fat transfer allows your results to feel and move in the same way your natural tissue would—as it uses fat cells instead of implants. You are allowed only 3 reschedule.All sales are final ,More then 3 reschedule will result in loss.One no call no show will also result in loss.
Non Invasive Fat Dissolve
Please bring a waist trainer, if you don’t have one,we have some for sale!!! This treatment is customize to fit each client need. The goal is to get you right and tight.. What to expect: Fat loss, skin tightening , inches loss ,full body detox and more. . We focus on one body part per package. Areas to be treated on can include the stomach, back, thighs, or arms. Results are noticeable by the 3rd session and up..May need 6 or more treatments for maximize results.
Wood Therapy
This procedure employs anatomically-sculpted wooden implements to improve the body’s size and proportions while advancing overall health. This therapy helps redefine body contours, reduce cellulite and facilitate weight loss. These instruments allow highly targeted pressure to be applied, and that pressure intensifies the breakdown of fat and fibrous cellulite so that it can be eliminated naturally with other toxins.
Laser Hair Removal
Benefits of Laser Hair Removal
Lasers are useful for removing unwanted hair from the face, leg, chin, back, arm, underarm, bikini line, and other areas.
Precision. Lasers can selectively target dark, coarse hairs while leaving the surrounding skin undamaged.
Speed. Each pulse of the laser takes a fraction of a second and can treat many hairs at the same time.
Cosmetic Teeth Whitening
Get 2-6 shades whiter in 40 minutes. LED - activated teeth whitening system. A safe non invasive way to remove unwanted stains and embrace a brighter smile.
Deposit are required at booking and they are non refundable. Brush teeth before appointment, Avoid coffee/food that may stain teeth for 24 hours. No eating or drinking for 1-2 hours after appointment.
Body Waxing
If you are sick and tired of shaving, Don’t have the time to shave as often or suffering from skin irritations caused by shaving, well,maybe it is time. you try waxing!
